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@Tryphon@mastodon.social @purism
Yes they do (support@puri.sm).
But before that, I'd suggest to wait for more details and which slot you would be in.

I think the blunt wording about the cases makes some people more worried than they really should be. The cases should be ok.

@Tryphon@mastodon.social @purism
As you're the second to ask this, I wonder why people who desperately wanted this phone (and possibly understand how hard it is, when others predicted failure) would consider to give up so close to success.

Reminds me of the two prisoners escaping, after climbing over 9 of 10 walls, one saying: "Enough is enough. I'll go back" ;)

@drewmoore @Tryphon@mastodon.social @purism
Sure. Ok as in "not not OK".

Have the Linux Gamer explain you the details:
youtube.com/watch?v=So_rCYArL3

@danielst @Tryphon@mastodon.social @purism ok i can see this point of view, but why the hell is a youtuber explaining this and not Purism, the customer service sucks, especially for me as i had so much trouble getting my Librem one family pack sorted, it took them over a week but they were happy to take a full months money and now none of us know where we are regarding which batch we’ll be in, it could be argued the Q3 2019 is a flat out lie!

@drewmoore @Tryphon@mastodon.social @purism
I'll not defend their line of communication.
The bumpiness can be attributed to a small company pushing a big wheel.

On the youtuber, see
forums.puri.sm/t/librem-5-ship

For general promise delivery appreciation, see
forums.puri.sm/t/librem-5-prom

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