@number6 but when open source / free software, the code is still out there to be used and potentially picked up by some other individual or entity. Very different dynamic from proprietary or hosted.
Food for thought: Answering the phone on behalf of someone else, and taking messages, are now skills that just have to be taught in the professional settings where they are needed -- no longer things that a lot of people grew up doing at home. Also contemplating what it means that young kids may not be allowed their own phone yet, while at the same time living in a household that has no shared phone at all.
Former shipper and executive director at the Free Software Foundation, now https://alliterativeadvising.com, https://crazyalansemporium.com, and board of directors for https://f-droid.org.