Guido Günther  

I wanted to rent some CPU power from Hetzner to calc better text prediction data for .

Created account via VPN so they wanted additional ID information which I sent with passport number removed. Resulting in:

"""
After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us.
"""

I can't recommend this service.

1+
popey  

@agx I had the same, without using any kind of VPN or other cloaking service. I DMed them on twitter and they unblocked it, and allowed my custom. It's quite common, I believe.

1
Guido Günther  

@popey Thanks a lot for letting me know!

I don't think shooting first and then hoping the customer goes hunting for them is a good business practice so I'll happily spend my money elsewhere.

1+
João Azevedo  

@agx @popey yeah but it is kinda what they do. They block then if you bother having the work of reaching out, then you are "probably not a scammer/phihing/spammer/whatever".

I had to reach out to them to open a port 25 on a server I had set up for an association once.

1
João Azevedo

@agx and submits docs from the association

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