@unspeaker
Back to "emotional support" and generic words — in my experience (and to my surprise) some people DO appreciate it, so now I say them myself from time to time.
Problem is — not everyone is empathetic or just perceptive in general (and I won't pretend I'm good at it either), so they can't even say those words properly — at an appropriate moment even. This is where it truly becomes a trainwreck! So maybe some of your friends aren't… distant — maybe they are like that.