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I know a person who wanted an individual market #healthinsurance plan. Their work open enrollment ended the day the individual market enrollment started. Time slipped and they went to complete enrollment on the last day only to find there was an issue with their account. Now they don't have health insurance for 2020. They own that they messed up and understand the point of enrollment. But I think it's one more symptom of how craptastic the US health insurance system is.
