No matter what OS or hardware you use, or how easy it is to use, you are going to need help with it at some point. This support is critical to the success of free software. Here is why it’s so important that we at Purism offer full support for free software on our hardware–it’s critical to free software succeeding and it’s been a critical part of how we approach our mission. Kudos to our support teams🙌 🎉
https://puri.sm/posts/free-software-support-is-critical-to-its-success/