I can feel that in 4-5 years there will be some companies going bankrupt because they chose to incooperate #AI into their products.
I feel like #StackExchange has a high chance to fail, the only quality content you have is user submitted and the are turning from that.
There are also things like #Google search which are already declining in quality day-by-day.
I've seen banks replace their FAQ and help search with an AI assistant. Why? This makes me mad.
@Anachron
It's most weird when they attempt to replace call center specialists with AI-powered voice assistant, I've seen my mother attempting to interact with it, successfully figuring out how useless it is and since then her conversations with the likes of it sound something like this:
— How can I help you?
— Connect me to an operator!
— I can do that, but maybe I can help too?
— Shut the fuck up and give me a human being to talk to!!!
🤣
@Anachron
Well, at least in this case the reasoning is pretty obvious: they want to spend less on the call center, using that thing is just a more polite way to tell customers: we don't really want to help you. Why replace static document with it? I'm clueless TBH 🤷