Thread on just how entangled some small business sales processes are with social media. Thing is some of us led our folks there years ago with no idea of the dominance that FB would have. Just because business wanted ease of control over their online store fronts.
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RT @webfoundation
Many small businesses have come to rely primarily on Facebook, Instagram and WhatsApp to reach customers and make sales. So when the platforms were do…
https://twitter.com/webfoundation/status/1463439811889577984