@zak I think, like you touch, a "problem" for Mastodon is that it is not commercial in its core; it is not driven by attracting companies to spend company money on ads or having a company page. I cannot really pinpoint my thoughts but something in this positive side that Mastodon is open and free also have the drawback that it gets less attention in business marketing and therefore less attention in other ways too. But despite that, indeed very many have found Mastodon!
@zak I agree with what you write Zak.
@hehemrin I actually don't think that engagement from businesses would be a bad thing here. I think the bad part of traditional business engagement comes in the monetization of that engagement. Everything is measured in dollars spent and interactions made, rather than actual responses. It typically lacks a human element, which is counter to true "social" networking.
There are no ads here, and so I don't see that happening any time soon. If a company wants that sort of engagement here, they actually have to post good content. Which is good for everybody.