So this is the audience that might know. Louis Rossman (who hates me, but who I enjoy) made a video a few days ago about the scammers at #Purism and their bullshit consumer policies. I’ve been following these guys for years on the downlow but haven’t been able to get anything substantive. Now their forum is down. Anyone know what the situation is? I assume this is how they are respond to criticism but I don’t know.
@film_girl A few answers as I am reading this. I have been working with Purism since 2015. We have always been developing Free Software only and invested into existing projects with an upstream first approach. It is why we are pushing for Chatty to join the GNOME circle of apps. Just as we did for Libhandy (becoming Libadwaita) and other software like Debian or Linux.
@film_girl We provided store credit, plus a 20% bonus as a gratitude to those customers who have yet to receive their devices. We are aware that not all customers will be satisfied but we do our best with our limited resources.
