One of the things I keep hearing here, over and over, is that "new" people on this platform shouldn't complain about things they find confusing or that don't meet their needs.

That's exactly wrong. New uses, who've not yet adapted themselves to possibly unworkable or inscrutable interfaces and limitations, are often in a unique position to have insights that old hands can no longer see.

Perhaps you're tired of hearing the same complaints over and over. But think about why people make them.

@mattblaze if you get tired of hearing the same complain about a product over and over again then maybe it means it's time to investigate said complain and potentially do something about it

@timmy @mattblaze The word "product" may be the key to understanding the source of confusion.

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@timmy @mattblaze Not everything is a product that aims to appeal for widest possible user base. Projects are often constrained by their other goals, their state or even available workforce, and that's fine. Listening to user complains is often helpful under right circumstances, but may not necessarily be. Sometimes it's just distracting noise.

@dos @mattblaze aaaaah, I see what you mean, I might have used the word product a little but too liberally indeed, what i meant to say is that listening to the very first points of friction that face new users can be a good way to improve the software, not that you *must* do it at all costs

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