Last week a DHL postman passed by to deliver a package against a payment of 120 €. Surprised, I requested the sender to be identified, which the postman could not properly do. Fearing being the target of a scam I rejected the delivery.

Days later DHL contacted me by phone, finally identifying the sender: @Purism. After three and a half years of wait the #Librem5 was finally arriving. But why was I asked for an extra payment of 120 €?

The original bill stated clearly that no shipping costs would be involved. There could be an error, but 120 € would ship a phone around the world several times over. Thus I contacted @Purism.

A reply finally came through: I have to pay VAT. For years I have ordered items from overseas and was never confronted with such pricing practice. Every other digital seller makes prices and duties clear at transaction time. Is @Purism fully complying with the law?

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@luis_de_sousa @Purism
> For years I have ordered items from overseas and was never confronted with such pricing practice

Really? That's a standard thing when ordering from US to EU. You don't have to pay VAT on import only if the value is low enough to fit within the limit, or if it wasn't correctly declared and you're lucky that it wasn't checked on border (which is pretty common for things ordered from China).

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