It's the year 2030.

An entire industry exists providing social media management, and management solutions, that automate tasks like properly celebrating every month and week as mandated, or as needed to target your customer base.

AI scans every outbound post from support agents, to keep disgruntled or clueless employees from ruining your social credit score. It also assists those support agents in making sure that language banned on Monday isn't accidentally used in support tickets on Tuesday for a company shutdown by Wednesday.