@purism I got Librem5 that's constantly overheating with low audio. Reply from support and still within warranty . Advise
@Pweety Hello, we have escalated your concern to our support department and they appear to have already responded. Please let me know if you did not receive their reply, and provide your order number to help locate your inquiry.
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@Pweety We are fully invested in the general release of PureOS Crimson. Low audio issues were addressed in our most recent PureOS Crimson report. We recommend upgrading from PureOS Byzantium to Crimson for a better experience.
https://puri.sm/posts/pureos-crimson-development-report-january-and-february-2026-beta-released/
https://docs.puri.sm/Hardware/Librem_5/Maintenance/Reflashing.html
@purism I am so grateful for your excellent support ❤️