It's pretty cool that a bank can have unadvertised immutable ACH daily and monthly limits, that you don't know about until you hit them. And no way to send a wire transfer without physically visiting a branch (which may be multiple states away). You could use a paper check, if you had one, which you have not needed for any reason in...a long time -- and certainly shouldn't suddenly need one to transfer money *to yourself*.
Yes, we are your bank, and our job is to not give you back your money.
@johns UK is better. About to leave second big UK bank in a year after the latest app no longer works on my Android 11 phone despite their website saying it works on 6 and above. This means I have no way to validate my identity on their website or if I call them, so suddenly can't do basic things like transfer money. 🤷♂️