Video games providers must treat consumers fairly.
Under EU consumer law consumers must be informed about the duration and conditions of a video game’s lifespan.
If the supply is stopped earlier than the contract states, players should be reimbursed.
We will work with consumer authorities and organisations to raise awareness about these rights and their active application.
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@EUCommission Don't just inform and reimburse. Prevent it. If I buy a book, it's not OK for the publisher to take it away from me and pay me a few euros.
