@jackyan if Google have aggressive KPI it wouldn't be surprising if a lower level manger pushed for less then ethical KPI "enhancer".
Refer to Wells Fargo cross-selling scandal.
A business never benefit from defrauding customers or investors in the long run, most higher level employees knows this.
@ekg I think the rot goes all the way to the top:
https://jackyan.com/blog/2023/09/google-search-is-worse-by-design-internal-memo/
This memo was 2019 and from all the tests I have run, this remains their policy.
I agree with your last statement as that applies to most of us—but Google is a monopoly, and despite all the evidence I have found (which has made me avoid the firm and its products since 2009) the public still seems to love them.
@jackyan I think it's less a case of them being unaware.
If they are engaging in regulatory arbitrage I believe they are well aware what they are handing their successor, as long as they are not in charge when judgment day come they still get their bonus.
The legal requirement to do everything to maximise profit is also a heavy burden, do I admit that my profit projects was overly optimistic? Accepting the loss of face, or do I press my staff to do anything to meet the KPI?
@ekg Could be, though I can think of many cases where Google has been really suspect. 🙁 It wouldnʼt surprise me that they were being sneaky.